Go-Parts was founded after a group of "car guys" and "computer guys" (us) realized how hard and costly it was to find good parts online. With this we set out to create the perfect buying experience for people looking for parts.
The Go-Parts website was designed to make buying parts as clear and easy as possible. A state-of-the-art search system leads the customer straight to the parts they need. All product information is clear, concise, and easy to understand.
|To ensure that you receive the highest quality parts and service, our staff consists of ASE-certified technicians and SAE members. Our staff is available to assist you by phone, email, or online chat. Go-Parts is dedicated to diversity in the workplace.|
|Here at Go-Parts we pride ourselves on providing our customers with the fastest shipping, the most reliable customer service, and as an official CAPA distributor, the highest quality auto parts in the market today.
Every part comes with a manufacturer's lifetime warranty.
In addition, most orders are shipped out within 24 hours.
Meet the Go-Parts Team
These are the people that make Go-Parts "tick"
(if we were like a clock); it probably makes more sense
to say these are the people that make Go-Parts a
"well-oiled" auto parts company.
This is our team, and the people who are
making everything work to your satisfaction.
We believe in "business transparency" where you can
see who you are doing business with, and
us at anytime to help make your experience easier,
faster, and safer.
We're also human, so feel free to connect with us at
any given point either by e-mail or by phone to get your
problems solved, or to understand the shortest distance
between you and a great experience with Go-Parts!
The founding member of Go-Parts, Dan has been programming for nearly all of his life. In 2002, he began handling web design responsibilities for a variety of small businesses, until eventually turning his full attention to e-commerce in 2004. A sound understanding of resource management and an eye for talent has helped Dan create Go-Parts from the ground up. Operationally, Dan is the "tie that binds", ensuring that all key components are functioning properly, and providing the IT insight, talent, and skill that many companies must outsource at a substantial capital cost.
Sean Kennedy, CEO (Chief Executive Officer)
With more than 15 years of experience marketing in the entertainment and corporate arenas, Sean is an inventive marketer that is tasked with managing the Go-Parts brand from the consumer perspective. Well-versed in social media advertising strategies, his background in content creation allow the organization to consistently produce high-level content and advertising messages across a variety of platforms. Additionally, extensive experience in the training of customer services teams helps to ensure that branding efforts are always reflected in the proper treatment of existing and future customers. Seanís passion for networking and experience as a public speaker in a variety of forums serves Go-Parts well.
Customer Support Manager
John is cool as a cucumber.
And yes, he does wear those shades to work every
day. He's constantly bumping into walls and
stuff, but it's okay because he's cool. It's
the cost of being cool. No one is cooler than
John. John is who Mike Posner was talking
about in the song "cooler than me". John is the
guy you talk to when you need help with something.
Whether it's an order you need help with, or a part
you're not sure how to find, John is the man to help
you find what you need. It's a good thing he's
a touch typist, because the shades make it hard for
him to see a keyboard. Without John we
wouldn't be able to maintain our high customer
service standards, and the standards required to
have such high ratings on 3rd party websites like BizRate.com for example. All that, and he has
the uncanny ability to be cool. The warehouse
could be burning down, and John would say: "Hey
everybody. . .chill out. It's under control."
He extends that ability to customer service and can
work out the most difficult situations with a cool,
calm, collected approach. Did we mention he's
Brian Rose, Director of Operations, Southwest Region
Brian epitomizes what support
should be like. Whether you have a problem
with your order after the fact, or you need some
help on how to install a particular part on your
vehicle, Brian will make that happen. He smiles
so much he makes us smile. His efforts make
things easy for customers like you in the end, and
Brian does this all with a smile. Brian can come
to work after being run over by a bus, and would
still smile even if his spleen was squashed.
He'd just chuckle and say: "I'll take care of it."
Ironically, Brian's a fan of the movie "Scarface",
and we have to say Tony Montana would've loved Brian,
and the movie might have had a different ending if
Tony had Brian as his technical support manager.
Whether you have an issue with the site, or just a
plain parts question, Brian is the man you'll likely
end up talking to, if someone else doesn't defer to
him after you speak to them first! Brian is
also our guinea pig when we roll out new changes to
find out how customers might respond to those
changes. Without Brian, getting things done in
general might be more difficult of a task.
Mike handles the actual parts
that you find on the Go-Parts website. He
writes the descriptions, adds them to the website,
makes sure that the pictures you see are accurate
and that the specifications listed, and information
listed is accurate to your specific vehicle.
Mike is also a CSUS pre-physical therapy student,
and with his finesse on our products, we can only
imagine what he'll do as a physical therapist.
"Magic Hands" Mike, also plays a saxophone.
Now does that surprise you at all? Our parts
are put into their best light because of Mike, and
without Mike, we might not have the accuracy that we
have in our parts descriptions, specifications, and
vehicle descriptions. Mike could probably
touch a pumpkin and turn it into a stagecoach.
He's just that good. He's not your fairy
godmother, he's "Magic Hands" Mike. Don't
believe us, touch your screen right now, and you'll
turn into a customer!
Great Service, Great Prices, Go-Parts!