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How do you Change, Replace, or Install Broken 1998-2002 Ford Crown Victoria, Mercury Grand Marquis Rear Door Handle (Exterior) Replacement

Fits Years: 1998, 1999, 2000, 2001, 2002


Tools required:

  • Phillips screwdriver

  • Flathead screwdriver

  • Hammer/Punch

  • Drill with 3/8 drill bit

  • 2 bolts/nuts (Phillips head recommended)

  • Adjustable wrench


Step 1: Open the vehicle's REAR door.

Step 2: Pry and life the power window control panel. Loosen and remove the Phillips screws (2) on the UNDERSIDE of the panel, and disconnect the wiring harness (1).

Step 3: Pry and remove the interior door handle's bezel.

Step 4: Pry and remove the screw covers (2) on the interior door pull. Loosen and remove the Phillips screw (1).

Step 5: Loosen and remove the Phillips screw (1) exposed by removing the power window control panel.

Step 6: Loosen and remove the Phillips screw (1) on the BOTTOM edge of the interior door panel.

Step 7: You can now LIFT and remove the interior door panel from the door frame.

Step 8: GENTLY peel and remove the water shield. Be careful not to tear it, as we'll need to reattach it later!

Step 9: Disengage the retaining clip (1) that secures the locking rod to the back of the interior door handle.

Step 10: Lift the EXTERIOR handle of the door handle assembly, and using the hammer/punch, punch the rivets (2) out.

Step 11: Using the drill with a 3/8 bit, drill out the center of the rivets.


NOTE: This makes room for us to use bolts/nuts during replacement.

Step 12: You can now remove the exterior door handle.

Step 13: Be sure that the rivets are now completely removed from the door frame.

Step 14: Move the new exterior door handle into position, and secure it by using the bolts/nuts.


NOTE: Use the adjustable wrench to hold the lock nuts in place, while tightening the Phillips screw heads.

Step 15: Engage the retaining clip (1) to secure the locking rod to the back of the handle assembly.

Step 16: Reattach the water shield.

Step 17: To reattach the interior door panel, slide the panel OVER the locking lever and onto the door frame.


NOTE: Be sure that you feed the wiring harness through the opening in the door.

Step 18: Tighten the Phillips screws (4).

The shorter screws are for the door pull!

Step 19: Reattach the screw covers (2), and the interior door handle's bezel.

Step 20: Reconnect the wiring harness (1), tighten the Phillips screws (2), and snap the power window control panel back into place.



These Part Change / Installation Instructions Apply to
02 2002, 01 2001, 00 2000, 99 1999, 98 1998 Ford Crown Victoria, Mercury Grand Marquis Rear Door Handle (Exterior) Replacement Instructions
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