Here are some of our customers who decided to send
in their testimonials to show how happy they were
with our quality parts, and quality service.
We strive to make every customer experience with us
a phenomenal one. Being satisfied is not
enough for us. Happy customers are what drive
us to keep on top of our standards, and to continue
Below you will find ACTUAL pictures and
testimonials from ACTUAL go-parts.com customers -- we
asked them to share their thoughts, and to send us a
pic, and here are the ones who did. We got
many more testimonials, but some were camera shy.
Just wanted you to know that I was pleasantly surprised with my "Go-Parts" experience. I rarely buy online, and now that I'm older, I rarely work on my car. Recently, though, I could hear the bearing going out on the radiator cooling fan on my 2006 PT Cruiser. I finally decided to fix it myself. I'm glad I did.
After buying a repair manual, I could see the repair would be a bit challenging. The auto parts store at the corner was asking over $200 for the part, and I'm sure the dealer would be asking well over $350. Add in labor and all the other extras they would want to charge me for (drain and flush radiator, etc.) and I anticipated the dealer charging over $600.
I needed the part soon--it was getting pretty noisy and decided to quit driving the car on Wednesday. I ordered the part on Thursday afternoon. FedEx delivered it on Saturday morning. Perfect! With delivery, the fan cost me just over $100 from Go-Parts. By Saturday evening, I was back on the road. The experience could not have been any better. Unfortunately, I didn't find the flyer about making a video until after I was done! Probably just as well--I had a lot to learn. (o:
I'm glad you're interested in customer satisfaction. It is the key to a successful business.
I have a Toyota Tacoma pick-up and the headlights were beginning to oxidize pretty bad. I was at the dealer getting my oil changed when I inquired on the replacement price. I about fell over when they said $279.00 + tax (7%). I could not believe the headlights would be almost $600 to replace so I went online to www.Go-Parts.com and seen the same headlights for $50.00. I ordered one thinking I would take a chance and worried if I would be disappointed. They arrived quickly and to my surprise were exactly the same (minus the oxidation) and went in no problem. They even came with new bulbs already in them. I ordered the other headlight and had the same great experience. Go-Parts has exceeded my expectations in service, quality, and price. I recommend the site to everyone I know!
I order several parts for a Chevy Geo that my daughter and her husband owned. They had drove the car from Michigan and there were parts that were needed to get them up and running in good shape. After spending
several hours on different web sites I found Go-Parts.com. Go-Parts.com had the best choice of the parts I needed and the best prices. Needless to say the shipping and delivery were as promised and I had my daughters car up to standards for Texas within two weeks. Thanks Go-Parts.com.
Parts ordered were received when promised. Parts were new and packaged well to prevent damage. Website was easy to use and find the correct parts. You wont find a better place to deal with.
I had bought very hard to find headlights for my 1998 GMC Sonoma. I came across Go-Parts.com and they had them they were right at $100.00 . I ordered them and received in a week perfect fit. I then ordered some custom tail lights for my truck and same as before received them in a week and the fit was perfect. My last order was driver and passenger side mirror once again perfect fit. I would recommend go-parts to anyone who is needing part at a very reasonable price.
I needed to replace the side view mirror on the drivers side of my 2005 Nissan Maxima. I went to the dealer and the price was outrageous! Fortunately the parts rep suggested that I try on line. Your company was very helpful and I was able to replace the mirror for much less than the dealership asked. Service was very good.
I think with you it was nice to do business, because of great customer service fast delivery and the price is good. And I will continue to use your service if I need something.
I ordered my taillight assembly from Go-Parts.com and got it for less than the parts price quoted by my Chrysler dealership - and installed it with ease. This meant I also saved the cost of the rediculously high "labor" costs - my grandkid could have done it! Smooth sailing for me, matey!
Thank You Go-Parts for a quality item and fast shipping. I purchased a radiator fan for my wife's car and after price shopping I saved a lot of money using Go-Parts for the same exact fan motor that was made for the car. I will defiantly be a returning customer.
I ordered a new tail light assembly for my 1999 Infinity QX4 about 2 years ago.. It arrived quickly, and was of perfect quality. Thanks!
When I was looking for a rear lamp for my Jeep Liberty I was amazed to find that the prices at Go-Parts.com were so much cheaper than any place else on line! Almost half the the price! I have to admit I was a bit skeptical. But, I decided to go for it. I called Go-Parts.com and was amazed at the fast and friendly service I received! As a woman, that is important to me! They treated me like I was their most important customer, answered all my questions, and my order arrived on time and in great condition. Even though, Go-Parts.com is an "internet company," it feels like your corner auto parts store when you talk to them -- maybe better -- they actually take time to talk to you! They are the first and only place I go for auto parts now. I can't recommend Go-Parts.com enough!
Getting heater fan motor for my rav4 was great, Go-Parts web site was excellent, showing that part was in stock. Only took a week to arrive, and what i really like Go-Parts gives a tracking number to follow it to my home in NOVA SCOTIA CANADA! Also had the best price online. Again thank you.
SATISFIED CUSTOMER,GARY MATTATALL
About a year ago, I left my home just like any other typical work day. As I get to my car I look and notice the driver side mirror is dangling by a thread. Someone had knocked it off and hadn't offered the courtesy of informing me. What kind of neighbor does that?
So I tell my wife and she starts surfing the Internet trying to find the best deal. Meanwhile I call the Nissan dealer trying to find a replacement mirror. The dealer wanted almost $300 just for the part, and they had to order it, and that didn't include the install fee. There was no way I was going to pay $300 for a replacement mirror. Later on that day my wife emailed me the part listing on Go-Parts.com and it was listed for $40! I couldn't believe it. It was a deal I couldn't pass up. I immediately logged on and ordered the mirror. Two weeks later it arrived and I had a mechanic install the part.
Two months later, long after it was installed, my wife let me in on a little secret. She was the one that backed in and knocked off the mirror.
Even though I'm from Canada and I have to pay for international shipping, Go-Parts's prices are typically 30% less (including international shipping!) than the best price I can find locally.
If I can afford to wait a week, I'll buy from Go-Parts every time!
My most recent order was for a radiator cooling fan assembly. At the dealer, the price was well over $200 CA. Aftermarket, about $150. Your price was came in at under $100 in total, shipped to my door.
I was suprised to see that the assembly was made in Taiwan, not mainland China. The part looks identical to the original, it fit perfectly and is working just fine, even after a grueling Manitoba winter!
Your website is easy to navigate, the price including shipping was clearly stated when I checked out, and the part arrived within the estimated delivery time.
No fuss, no muss - What more could I ask for?
As your former governor would say..."I'll be back".
After searching all over for my replacement lamp, Go-part.com had the most reasonable price. What made it even better was how precise the description was and how fast I got it. I recommend Go-part.com to all my friends and family. A+ A+ A+
Read more testimonials here:
At Go-Part, customer satisfaction comes first!