Below you will find ACTUAL pictures and
testimonials from ACTUAL go-parts.com customers -- we
asked them to share their thoughts, and to send us a
pic, and here are the ones who did. We got
many more testimonials, but some were camera shy.
I don't mind giving a testimonial at all.
I was doing some research online for some new taillights for my 2001 Toyota 4Runner and your site was one of the easiest to navigate. I was able to find the parts I needed for a price half of what I was expecting to pay which made my experience painless. My taillights arrived when expected and packaged securely. I would recommend this website to any of my friends in a heart beat.
Thank you for your interest in my experience.
Go-Parts.com has great products that are easy to find on the site. The site is also researched well to make sure you are ordering a part that will fit your car. But the best thing about Go-Parts.com is the price!
A couple of years ago (2009) I purchased a replacement radiator cooling fan for my wife's '04 Saturn Ion. Go-Parts.com had the cheapest I could find anywhere and I was able to quickly locate it based on the original OEM part number. To have the work done by a shop would have cost me over $800 and taken a couple of days. I purchased the OEM replacement fan from Go-Parts.com for just under $100 and did the work in about an hour. The fan worked perfectly for about 2 years and then it started acting up. I went back to Go-Parts.com and found out the item had a limited lifetime warranty. I contacted customer service about the warranty and started the process without any hassle. I simply purchased a replacement from the website, sent the old broken one back to Go-Parts in the box that the new one came in with pre-paid shipping by Go-Parts and was refunded the purchase price of the replacement fan. In the end, 3 years later I still have a working cooling fan and I've only ever had to pay the original purchase and shipping. The prices are great and the customer service is excellent. I definitely look for parts on Go-Parts.com before looking anywhere else.
The parts I received from your company fit perfectly, were of high quality, and best of all, the price was reasonable and lower than your competitors. Quality at a fair price is what I found at @Go-Parts.com.
I am relatively new at ordering American Mustang parts online, however I have now ordered the same item twice (a side view mirror because the roads in the UK are narrow and people drive too close to my car lol) from Go-Parts.com and on both occasions I have found your company to be extremely helpful, efficient and the part has been delivered to my address in the UK within a couple of weeks, which when you haven't got a mirror can seem like a lifetime. I would recommend your company everytime as I have not been disappointed :)
I have attached a photo with my Huskamute puppy, though I'm not sure you will be able to use it?
What I can say about you, Eric, and the Go-Parts.com online store are only best experiences. Not only did you beat almost any price for the items I was looking for, you're offering pretty fair shipping rates. Whenever I called for assistance, I always found an open ear and good ideas to keep things going on. I even e-mail you and you reply to me! Thanks for all your kindness! Hope the picture is right - you'll see an european Miata with american rear lights ;-)
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At Go-Part, customer satisfaction comes first!