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Shipping & Returns Policy

Shipping Details
We have great shipping rates to ALL COUNTRIES!

If the package is excessively over-sized or overweight, additional shipping charges may apply to locations and countries outside the USA continental 48 states, including Alaska, Hawaii, Puerto Rico, Canada, and others.
Return Procedure
To return parts please Click Here. We need your order number, name, email address and the part number you wish to return along with a detailed explanation of why you need to return it. If you do not have your order number, please indicate when your order was purchased and the full name ordered with.

Do not take the part numbers off the box.

All RMA numbers are e-mailed in 2-3 business days with a return shipping address and complete shipping instructions.

No returns will be accepted without an RMA number. If the RMA number is not written on the outside of the shipping box, it will be returned to you.

All returns must be postage paid; return shipping charges are subject to terms & conditions.

All returns must be packaged properly; we are not responsible for damaged returns that occur as a result of improper packing.
Return Policy
Within 14 days of receiving your item from Go-Part.com you may return any parts. No returns will be accepted after 14 days. All parts must be in their original condition, and cannot be disassembled or installed. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts.

Electrical parts are not returnable if plugged in or unsealed for any reason.

All returns are subject to terms & conditions.
Refunds for returns normally take a few days to process and credit from the date we receive your return at the warehouse.

Once the return has been approved and processed, the refund will be credited to the account you used to buy the merchandise.

You will receive a "credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card.

Shipping & handling charges are not refunded if a part is returned due to customer error.

If after 30 days, you have still not received credit please e-mail the returns department returns@go-part.com, for the fastest response.
Our Terms and Conditions:
You may return products within 14 days of receipt of item for a refund or replacement. All returns are subject to terms & conditions.

On orders shipped Overnight or 2Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason.

Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage. However, it does occur occasionally. If you receive a damaged part, do NOT accept the package; have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.

We are not responsible for missing, damaged, or incorrect parts after 14 days of receipt of item, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.


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