C2217 on 2022-2025 Jeep Wagoneer: Electric Power Steering Failure Causes and Fixes

What's Unique About the 2022-2025 Jeep WAGONEER

The Jeep Wagoneer (WS platform) is a relatively new vehicle, and the presence of multiple TSBs across all model years for this specific code suggests a pattern of premature failure or software issues with the electric power steering components from the factory. Unlike older hydraulic systems, the Wagoneer's issue is entirely electronic. The diagnostic path is strictly defined by Jeep: first, attempt a software fix with the wiTECH tool; if that fails, the entire integrated rack and module assembly must be replaced. This issue is not unique to the Wagoneer and also affects its platform mates, the Jeep Grand Cherokee (WL) and Ram 1500 (DT).

Diagnostic Flowchart

Tap your situation to follow the diagnostic path that matches what you're seeing on this vehicle. 👇

Symptoms You May Notice

• Complete loss of power steering assist.
• Steering becomes very heavy and difficult to turn, especially at low speeds.
• "Service Electric Power Steering" or "Service Power Steering" message on the dashboard.
• Illuminated power steering warning light (a steering wheel icon).
• A 'clunk' sound may be felt or heard when the power assist fails.

Most Likely Causes

1. Faulty Electric Power Steering (EPS) Module Software 🔴 High Probability Multiple TSBs (e.g., 08-146-23, 08-095-25, 08-227-24) have been issued by Jeep specifically to update the EPS module software to resolve this and related codes, indicating it's the primary known issue and first-line fix.
   How to confirm: A Jeep dealership or a qualified shop with a wiTECH scan tool must check the current software version of the EPS module against the latest version available in the TSBs.
   Typical fix: Reprogramming (flashing) the EPS module with the latest software using a wiTECH scan tool. 🎬 See how to perform a software reprogram with wiTECH 2.0. This is a dealer-level repair and the mandatory first step.
   Est. part cost: $0 (if under warranty or TSB)
2. Internal Failure of the Electric Power Steering Rack Assembly 🔴 High Probability → Shop Steering Gear The code C2217 specifically points to an 'internal' module fault. If a software update does not resolve the issue, the hardware itself (often the integrated control board on the rack) has failed. This is the prescribed next step after a failed software fix.
   How to confirm: If the code C2217 is active and returns after a successful software update, and all external factors (power, ground, wiring) are confirmed to be good, the rack assembly is condemned.
   Typical fix: Complete replacement of the electric power steering rack and pinion assembly, followed by software programming and calibration (proxy alignment, EPS reset, and steering angle calibration).
   Est. part cost: $1800-$2800
3. Poor Connection or Damaged Wiring at the EPS Module ⚪ Low Probability While less common than internal failure, loose, corroded, or damaged connectors can cause communication errors or voltage drops that trick the module into setting an internal fault code. A Stellantis STAR case document explicitly states that wiring issues, pin fits, and connector problems can cause C2217.
   How to confirm: Visually inspect the electrical connectors and wiring harness going to the electric steering rack for any signs of damage, corrosion, or moisture. Check for backed-out or spread pins. A "push-pull" method on the connector is advised to ensure it's fully latched.
   Typical fix: Repairing the damaged wiring or cleaning and securing the connectors.
   Est. part cost: $0-$100

Rare But Worth Checking

• Low or Unstable System Voltage: The EPS module is highly sensitive to voltage. A failing battery or alternator can cause the module to set an internal fault code as a protective measure. A Stellantis STAR Case document (S2319000005) specifically notes that weak batteries have caused C2217 even with seemingly acceptable charge levels, and advises testing both vehicle batteries with a specialized diagnostic system (GR8 or Maximus) before replacing the rack.
🎬 Watch: How to avoid a false positive C2217 misdiagnosis.

Diagnosis Steps

1. Scan the vehicle for all DTCs in all modules. Note any codes that appear alongside C2217, as they are likely related per the TSBs.
2. Check for applicable TSBs using the vehicle's VIN. TSBs 08-146-23, 08-147-23, 08-227-24, and 08-095-25 are highly relevant.
3. CRITICAL: Before any other step, perform the EPS module software update (flash) if an update is available, using a wiTECH scan tool. Ensure a battery charger is connected to maintain stable voltage (13.2-13.5V) during the flash.
4. After the flash, wait two minutes, then perform an EPS reset and a proxy alignment for the EPS module as detailed in the TSBs.
5. If no software update is available or the code returns after the flash, perform a thorough inspection of the EPS module's power, ground, and communication wiring and connectors. Check for corrosion, damage, or moisture. Use the "push-pull" method to ensure the connector is fully seated.
6. Load test the vehicle's battery/batteries and check the alternator's output to rule out a system voltage issue, as recommended by Stellantis STAR Case S2319000005.
7. If all external factors are good and the code C2217 is active and persistent after a software flash, the electric power steering rack assembly has an internal fault and must be replaced.

Parts You'll Likely Need

• Electric Power Steering Rack and Pinion Assembly (OEM #68593046AE (supersedes 68565874AD, 68432366xx series, among others)) — This assembly contains the integrated control module that sets code C2217. If a software flash doesn't fix the issue, the entire unit must be replaced as it's considered a single component. 🎬 Watch this walkthrough for a Jeep steering rack replacement.
  Trusted brands: Mopar
  OEM price range: $2000-$2800
  Aftermarket price range: $1200-$1800

Related Codes That Often Appear With This One

• U0420-00 — Invalid Data Received From Power Steering Control Module. This code is often set in other modules when the EPS module fails and stops communicating correctly. It is explicitly cited in TSBs 08-095-25 REV. B and 08-094-25 REV. A alongside C2217.
• C1592-00 — Electronic Power Steering Motor Circuit fault. This indicates a problem with the motor portion of the rack and is frequently listed alongside C2217 in service bulletins as part of the same fault condition.
• C1593-00 — Steering Torque Sensor Circuit fault. This sensor is critical for EPS operation, and a fault here can accompany a general module failure. It is also listed in the same TSBs.
• C221F-00 — ECU Not Initialized. This code can appear when the module fails or after a replacement if it has not been properly programmed to the vehicle. It is cited in TSB 08-095-25 REV. B and will set if a Proxy Alignment is not performed after a software update.

Technical Service Bulletins (TSBs) & Recalls

• Bulletin #08-095-25 REV. B (for 2024 models): Lists C2217-00 and others, recommends software update. Converted to RSU 25-086.
• Bulletin #08-094-25 REV. A (for 2025 models): Cites C2217-00 and associated codes for EPS software fix.
• Bulletin #08-227-24 (for 2024 models): Involves updating EPS module software for C2217 and related codes.
• Bulletin #0814723 / NHTSA #10241096 (for 2023 models): Points to an EPS module software update to fix C2217-00.
• Bulletin #0814623 / NHTSA #102448xx (for 2022 models): Links C2217-00 to loss of steering assist and recommends a software update. Released as RSU 23-176.
• STAR Case S2319000005: Internal dealer document advising technicians to thoroughly check battery health and wiring connections before replacing the EPS rack for C2217, as these are known to cause the code without actual rack failure.

Platform-Specific Known Issues

• Jeep has released multiple Technical Service Bulletins for the 2022-2025 Wagoneer platform to address this code, often recommending a software update for the EPS module as the primary fix.
• Some TSBs have been released as Rapid Service Updates (RSUs), such as RSU 23-176, indicating a higher priority for dealers to perform the fix when vehicles are in for service.
• Owners frequently report long delays in getting their vehicles repaired due to the steering rack assembly being on national backorder, sometimes for several weeks or months.

Mechanic-Grade Diagnostic Values

• Battery Voltage During EPS Module Flash — expected: Must be maintained between 13.2 and 13.5 volts. Failure: Voltage dropping below 13.2V or exceeding 13.5V can cause the flash to fail and potentially damage the module.
• Charging System Voltage (Engine Running) — expected: Above 13.0 volts. Failure: A reading below 13.0V indicates a potential alternator or charging system issue that can trigger EPS faults.
• Static Battery Voltage (Engine Off) — expected: ~12.6 volts for a fully charged battery. Failure: A reading significantly below 12.4V indicates a weak or discharged battery that should be load tested before further diagnosis.

Scan Tool Commands That Help

• wiTECH: Module, Electric Power Steering (EPS) - Reprogram — This is the first step in the diagnostic process per multiple TSBs. It updates the EPS module with software designed to fix the C2217 internal fault logic.
• wiTECH: EPS Reset — This must be performed after the software flash. TSBs state that failing to perform this reset can cause other warnings, like for the Active Lane Management system. It is found under the 'Guided Diagnostics' -> 'Reset ECU' menu.
• wiTECH: Proxy Configuration Alignment — This procedure is mandatory after a software flash or module replacement. It synchronizes the new/updated module with the other computers on the vehicle's network. Failing to perform this step will set code C221F-00. The function is found under the 'Guided Diagnostics' tab.

Wiring & Ground Locations

• EPS Module Connectors — On the electric power steering rack assembly itself, located under the front of the vehicle.. A poor connection, moisture, or damaged pins at the main power or torque sensor connectors can cause the module to fail its self-test and set C2217. A STAR case advises a 'push-pull' test to ensure they are fully latched. A separate TSB warns technicians not to disconnect the gray torque sensor connector during diagnosis, as this can trigger faults that require rack replacement.
• G908A — Behind the passenger side headlight assembly.. While more directly linked to communication code U0131, TSB S2208000063 identifies this as a primary ground point for the EPS module. A poor ground here due to bad welds or contamination can cause erratic module behavior, potentially contributing to internal fault codes like C2217.

Real Owner Repair Stories

• RamForum.com user (Ram 1500 (shared platform)) — Power steering failed with code C2217-00.
  ❌ Tried (didn't work) Replacing the EPS drive belt.
  ✅ What actually fixed it Complete replacement of the EPS Rack and Pinion assembly. The user noted that a computer flash was not needed in their specific case, but acknowledged it may be necessary depending on the replacement part's year and make.
• Reddit user r/Ram1500 (Ram 1500 (shared platform)) — Got a "Service Power Steering" message with code C2217, even though the power steering was still working.
  ❌ Tried (didn't work) The rack had already been replaced previously for a different failure.
  ✅ What actually fixed it The user was seeking advice, and the thread did not have a confirmed final fix. This highlights that the code can sometimes appear intermittently or even after a rack replacement, suggesting potential wiring or software issues.

OEM Part Supersession History

• 68432366xx, 68565874AD → 68593046AE (for SWB models) — Part revisions are common to address underlying hardware or manufacturing defects that contribute to premature failure.
  Heads up: The steering rack for Short Wheelbase (SWB) Wagoneer models is different from the Long Wheelbase (LWB) 'L' models. They are not interchangeable. Always verify the correct part number for the vehicle's specific wheelbase using the VIN.

Model Year Variations Within This Range

• 2022-2025: Jeep has issued different TSBs with specific software updates for different model years, indicating changes in the software over time. For example, TSB 08-146-23 applies to 2022 models, while 08-095-25 REV. B applies to 2024 models and 08-094-25 REV. A applies to 2025 models. It is critical to use the correct TSB for the vehicle's model year.