A Guide to Replacing Back Glass Lift Supports on the 2002-2010 Ford Explorer
Stop the rear window from falling on your head with the right new aftermarket lift supports.
- For 2002-2003 models, verify that the critical hinge recall (NHTSA 04V442000) has been completed before addressing lift supports.
- This is a very easy DIY repair that takes about 15 minutes and only requires a small screwdriver and a prop for the glass.
- Always replace both left and right lift supports at the same time to ensure safety and proper function.
- Brands like Stabilus and Sachs offer OEM-level quality, while Strong Arm and Tuff Support are excellent, reputable aftermarket choices.
Is Your Explorer's Back Glass a Hazard?
The back glass lift supports on the 2002-2010 Ford Explorer are a common failure point. When they wear out, they lose their ability to hold the heavy rear window open. This can be a minor annoyance or a legitimate safety hazard. The glass might slowly drift down, refuse to stay up in cold weather, or slam shut without warning. This guide will walk you through identifying the problem, choosing the right aftermarket parts, and understanding the simple replacement process.
Symptoms of Failing Back Glass Lift Supports
- Glass Won't Stay Up: The most obvious symptom. You lift the glass, and it immediately falls or slowly sinks back down.
- Weak Lifting Action: The supports struggle to lift the glass on their own after you unlatch it.
- Failure in Cold Weather: The gas pressure in the struts is less effective in the cold, so supports you thought were okay in the summer may fail in the winter.
- Visible Fluid Leaks: Oily residue on the strut's shaft is a sign that the seal has failed.
Important Note on a Related Recall
For 2002-2003 Ford Explorers, there was a significant safety recall (NHTSA #04V442000) for the liftgate glass hinges and ball stud brackets. These are the parts the lift supports attach to. A failure of these recalled components could cause the entire window to detach or shatter. While this is a separate issue from the lift supports themselves, a symptom could be a detached strut. Before replacing your supports, it is critical to have a Ford dealer check your VIN to ensure this recall has been performed.
🎬 Watch this video to see how to replace the glass hinges.Choosing the Right Aftermarket Lift Supports
You don't need to buy expensive OEM parts for this repair. The aftermarket offers several quality options that meet or exceed original specifications. They generally fall into a few tiers:
- OEM-Quality Brands (Stabilus, Sachs): Stabilus is a well-known OEM supplier for many automakers. Choosing a brand like Stabilus or Sachs often means you're getting a part made to the same standard as the original, ensuring a perfect fit and long life.
- Reputable Aftermarket Brands (Strong Arm, Tuff Support): These brands specialize in lift supports and have a strong reputation for quality and durability. They are a very popular choice for DIY repairs and offer excellent value.
- Standard Aftermarket Brands (FCS Struts, Monroe): These brands offer functional, budget-friendly options. While they may not have the same long-term durability as the premium brands, they are a perfectly acceptable choice for a cost-effective repair.
Pro Tip: Always replace lift supports in pairs. If one has failed, the other is not far behind. Replacing both ensures proper lifting force, prevents twisting of the glass, and makes them last longer.
DIY Installation: An Easy 15-Minute Job
Replacing the back glass lift supports is one of the easiest repairs you can do on your Explorer. You only need a small flat-blade screwdriver and something to prop the glass open, like a broom handle or a piece of wood.
- Prop the rear glass open securely. The new supports are strong, but the old ones can't be trusted.
- Use the screwdriver to pry the metal retaining clip on the end of the old support. You don't need to remove the clip completely, just slide it out enough to release the support from the ball stud.
- Pull the support off the ball stud on the glass and the liftgate.
- Simply snap the new support onto the ball studs. No tools are required for this step.
- Repeat on the other side, then remove your prop and test the new supports. 🎬 See a step-by-step walkthrough of the glass strut replacement process.
Cost of Replacing Back Glass Lift Supports
| Option | Estimated Cost (Pair) |
|---|---|
| New Aftermarket Parts (DIY) | $31 - $82 |
| New OEM Parts (DIY) | $65 - $95 |
| Professional Installation (Shop) 🎬 Save money by watching this guide for the main liftgate struts. | $119 - $142 |
Frequently Asked Questions
Can I just replace the one lift support that failed?
You should always replace them as a pair. Lift supports are designed to work together, sharing the load of the glass. If you replace only one, the new, stronger support will put extra stress on the old one and the glass hinges, potentially causing premature failure or misalignment.
Do I need any special tools for the job?
No, special tools are not required. All you need is a small flat-blade screwdriver to release the clips on the old supports. The new ones typically just snap into place by hand. You will also need something to prop the glass open safely during the replacement.
How long do new lift supports last?
The lifespan of a lift support depends on the brand quality and how often the back glass is used. Quality aftermarket or OEM supports can last anywhere from 5 to 10 years. They wear out faster in very cold climates or with heavy use.
Is a weak lift support the same as the hinge recall?
No, they are different issues. The lift support is the gas strut that holds the glass up. The recall (04S20) was for the hinges that attach the glass to the liftgate and the ball stud brackets on some models. However, a failing hinge could put stress on the lift support. It's vital to ensure the recall work was done on your 2002-2003 Explorer.
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Technical Specifications
OEM Part Numbers: 6L2Z-7842104-AA 6L2Z-7842105-AA 2L2Z7842104AA
Varies by manufacturer. Common extended length is approximately 17.7 inches. Compressed length is approximately 11.2 inches. Connection type is a ball socket on both ends.
We Have This Part in Stock
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Ford Explorer:
- 🎬 Helpful Videos
- 🛍️ Shop This Part
- Is Your Explorer's Back Glass a Hazard?
- Symptoms of Failing Back Glass Lift Supports
- Important Note on a Related Recall
- Choosing the Right Aftermarket Lift Supports
- DIY Installation: An Easy 15-Minute Job
- Cost of Replacing Back Glass Lift Supports
- Frequently Asked Questions
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