A Comprehensive Guide to the 2015-2021 Ram ProMaster City Windshield Washer Pump
Everything you need to know when your Ram ProMaster City's windshield washers stop working.
- The most common sign of failure is when no fluid sprays and you don't hear the pump's humming sound.
- Always check the fluid level and the fuse before deciding to replace the pump.
- For this part, OEM Mopar and aftermarket Trico pumps are both affordable and reliable choices, with very similar pricing.
- Replacement is a simple DIY task that can be completed in about an hour with basic tools.
Is Your Windshield Washer Pump Failing?
When a washer pump fails on the Ram ProMaster City, the symptoms are usually straightforward. Before assuming the pump is bad, always check the basics first: make sure your washer fluid reservoir isn't empty and check the fuse for the washer system. If those are fine, look for these signs of a failing pump:
- No Sound: When you activate the washers, you should hear a faint humming or buzzing sound from the pump motor. If you hear nothing, the pump is likely not getting power or has failed internally.
- No Fluid Spray: If the reservoir is full and the fuse is good, but no fluid comes out of the nozzles, the pump is the most likely culprit. This assumes the lines and nozzles are not clogged.
- Fluid Leak: Sometimes the plastic housing of the pump itself can crack, causing washer fluid to leak out from under the vehicle, typically near the front passenger-side wheel well where the reservoir is located.
Known Issues for the Ram ProMaster City
Searches for common problems, recalls, and technical service bulletins (TSBs) do not show any widespread, recurring failures specific to the windshield washer pump on the 2015-2021 Ram ProMaster City. Failures appear to be isolated incidents due to normal wear and tear rather than a design flaw.
A Note on FCA Electrical Systems
While not reported for the ProMaster City, other FCA vehicles from a similar era had a safety recall where a faulty washer pump could create a voltage spike, potentially damaging the Body Control Module (BCM) and causing the wipers to fail. Replacing a failed pump promptly is a good preventative measure.
Choosing the Right Aftermarket Pump
For a part like the windshield washer pump, both OEM and aftermarket options are excellent choices for the ProMaster City. The decision often comes down to price and availability.
- Aftermarket (Trico): Trico is a well-established brand, primarily known for wiper blades, that produces quality replacement parts. Their pumps are designed to match original equipment specifications for a direct and easy installation. For a simple part like a washer pump, a reputable aftermarket brand like Trico offers reliable performance at a good price.
- New OEM (Mopar): Surprisingly, the price for a new Mopar washer pump is very competitive with aftermarket options. For owners who prefer to stick with factory parts, the OEM pump is an affordable and reliable choice without a significant price penalty.
Pro Tip: Given the small price difference, check the price for both an OEM Mopar pump and an aftermarket Trico pump. You can't go wrong with either, so choose the one that is more convenient or affordable for you at the time of purchase.
How Much Does a New Washer Pump Cost?
The cost to replace a windshield washer pump on a 2015-2021 Ram ProMaster City is low, especially if you do the work yourself. The part itself is inexpensive, and the labor is straightforward.
| Part/Service | Estimated Cost |
|---|---|
| New Aftermarket Pump (e.g., Trico) | $31.96 - $35.96 |
| New OEM Mopar Pump | $26.00 - $38.00 |
| Shop Labor | $98.00 - $143.00 |
| Total Professional Replacement | $232.00 - $277.00 |
Frequently Asked Questions
How do I know for sure my washer pump is bad?
After confirming the fluid reservoir is full and the fuse is good, have a helper activate the washer switch while you listen near the front passenger wheel. If you hear no humming sound, the pump is the likely problem. You can also test for power at the pump's electrical connector with a multimeter to be certain.
Is replacing the washer pump a DIY job?
Yes, this is a great job for a beginner. The pump is usually pushed into the side of the washer fluid reservoir. Access typically involves removing some of the plastic fender liner in the front passenger wheel well. Basic hand tools are all that's required, and the job can be done in under an hour.
Where is the washer pump located on the ProMaster City?
The washer pump is located on the windshield washer fluid reservoir. On the ProMaster City, this reservoir is typically found behind the splash shield in the front passenger-side wheel well.
What if my washers still don't work after replacing the pump?
If you've installed a new pump and it's not working, re-check the fuse. If the fuse is good, the problem may be clogged washer nozzles or hoses, or an issue with the washer switch on the steering column stalk. You can disconnect the hose from the pump to see if it sprays fluid; if it does, the blockage is further up the line toward the nozzles.
Technical Specifications
OEM Part Numbers: 68095361AA 68428899AA
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The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Ram ProMaster City: