Chrysler Voyager & Pacifica Front Suspension Strut Replacement Guide (2017-2024)
Addressing the common clunks, groans, and premature strut failure in your Chrysler minivan.
- Premature strut failure, causing clunking and groaning, is a widely reported issue for this platform.
- Always replace front struts in pairs using complete "quick strut" assemblies for safety and ease of installation.
- Aftermarket brands like Monroe are a cost-effective and reliable alternative to OEM parts that are known to fail early.
- A professional four-wheel alignment is required immediately after replacing the front struts to prevent unsafe handling and tire damage.
Understanding the Chrysler Voyager & Pacifica Platform
The Chrysler Voyager (2020-2024) is built on the same platform as the Chrysler Pacifica (2017-2024). This means they share many of the same parts, including front suspension struts. Information and parts listed for a 2017-2024 Pacifica will also apply to your Voyager. This guide covers both models.
Symptoms of a Failing Front Strut
Struts wear out over time, but many Voyager and Pacifica owners report these symptoms happening earlier than expected. Look out for these warning signs:
- Clunking or Banging Noises: A hollow clunk or bang from the front end when driving over bumps or potholes is a classic sign of a worn internal strut. 🎬 Check this video if your clunking noise persists after inspection.
- Creaking or Groaning When Turning: If you hear a creaking, binding, or groaning sound when turning the steering wheel at low speeds, the problem is likely the strut mount or bearing. This is a very common complaint from owners. 🎬 Watch: Diagnosing and fixing creaking noises during low-speed turns.
- Bouncy or Unstable Ride: The van may feel “floaty” and continue to bounce after hitting a bump. It might also feel unstable or sway when changing lanes.
- Nose-Diving: The front end of the van dips down excessively when you brake hard.
- Uneven Tire Wear: Worn struts can cause tires to develop a wavy, “cupped” wear pattern.
Known Issues: Premature Failure & TSB
Many owners have reported front strut failure at unusually low mileage, sometimes under 30,000 miles. In response to complaints about suspension noise, Chrysler issued Technical Service Bulletin (TSB) 02-004-17 for the 2017 Pacifica. This TSB addresses a “rattle noise heard from front suspension” and instructs technicians to inspect and, if necessary, replace the front struts. While there are no direct recalls for the struts, a related 2018 recall for the lower control arm was prompted by an increase in warranty claims for suspension rattles and squeaks.
Choosing the Right Aftermarket Strut
When your original struts fail, you have a choice between OEM (Mopar) parts and aftermarket options. For the Voyager and Pacifica, this is a straightforward decision.
- OEM (Mopar): These are the original parts from the dealer. Given the widespread reports of premature failure with the factory struts, paying a premium for the same part may not be the best investment.
- Aftermarket (Monroe): Brands like Monroe offer a quality alternative that often meets or exceeds OEM specifications. The Monroe OESpectrum line is designed to restore factory handling and ride quality. Aftermarket struts are significantly more affordable and are a reliable choice for this repair.
Always Buy a "Quick Strut" Assembly
It is highly recommended to purchase a complete strut assembly, often called a "quick strut." This unit includes the new strut, coil spring, and upper mount all pre-assembled. It is much safer and easier to install than taking your old strut apart to reuse the spring, a process that requires a dangerous spring compressor tool.
🎬 See this step-by-step walkthrough for replacing the front struts.Replacement Cost for Chrysler Voyager Struts
Costs can vary based on your location and whether you do the work yourself or hire a professional. Remember to always replace struts in pairs to ensure even handling and safety.
| Part Type | Estimated Cost (for a pair) |
|---|---|
| New OEM (Mopar) | $460 - $670 |
| New Aftermarket (Monroe) | $235 - $520 |
| Shop Labor | $400 - $600 |
| Total Professional Job (Aftermarket) | $635 - $1120 |
Frequently Asked Questions (FAQ)
Can I replace just one strut?
No. Struts should always be replaced in pairs (both front or both rear). A new strut will have different damping characteristics than the old one on the other side, which can cause unpredictable handling, especially during braking or emergency maneuvers.
Why do the struts on the Voyager and Pacifica fail so often?
While there is no official statement from Chrysler, the high number of owner complaints and the existence of a TSB for front suspension noise suggest a potential issue with the original part's design or manufacturing. The heavy front end of the minivan puts significant stress on these components.
Do I really need a wheel alignment after replacing my struts?
Yes, an alignment is mandatory. The front strut is a key part of the steering and suspension geometry. Replacing it will alter your vehicle's alignment settings. Skipping the alignment will lead to poor handling, crooked steering, and rapid, uneven tire wear.
What's the difference between a bare strut and a complete strut assembly?
A "bare" strut is just the shock absorber portion. A "complete" or "quick" strut assembly includes the bare strut, the coil spring, the upper mount, and the bearing, all sold as one ready-to-install unit. Buying the complete assembly is safer, faster, and ensures all related wear components are new.
Helpful Videos
Technical Specifications
OEM Part Numbers: 68294280AF
This guide applies to the front struts for all 2017-2024 Chrysler Pacifica and 2020-2024 Chrysler Voyager models with Front-Wheel Drive (FWD). Parts for Hybrid and All-Wheel Drive (AWD) models may be different.
We Have This Part in Stock
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Chrysler Voyager:
- 🎬 Helpful Videos
- 🛍️ Shop This Part
- Understanding the Chrysler Voyager & Pacifica Platform
- Symptoms of a Failing Front Strut
- Known Issues: Premature Failure & TSB
- Choosing the Right Aftermarket Strut
- Always Buy a "Quick Strut" Assembly
- Replacement Cost for Chrysler Voyager Struts
- Frequently Asked Questions (FAQ)
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