Warning Signs of a Failing Telematics Control Module
- Your vehicle's OnStar or emergency services stop working.
- You get error messages on your dashboard related to communication systems.
- The vehicle's GPS system malfunctions or gives incorrect locations.
- Remote start or key fob features become unreliable.
- The vehicle's Wi-Fi hotspot stops functioning.
Testing the Telematics Control Module
- Have a qualified technician use a scan tool to check for diagnostic trouble codes (DTCs) related to the telematics system.
- Check the wiring and connections to the module for any damage or corrosion.
- If possible, temporarily swap the module with a known good one to see if the symptoms disappear. This should only be done by a professional.
- Rule out other potential causes, such as a faulty antenna or a problem with the vehicle's electrical system.
Common Failure Causes
- Water damage or corrosion due to leaks in the vehicle.
- Electrical surges or voltage spikes.
- Physical damage from accidents or impacts.
- Normal wear and tear over time.
- Software glitches or corrupted firmware.